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Learn what to do if you see error messages about Outlook in QuickBooks Desktop.

If you see the bulletin "QuickBooks is unable to send your e-mail to Outlook," don't worry. This is usually simply a settings outcome. Follow the steps in order then you can transport emails from QuickBooks.

If you are experiencing login issues with Office 365, delight update to the newest Microsoft Office 365 release.

Note: If you use Right Networks, open Outlook exterior of QuickBooks. If you can't, make sure the Office 365 account owner adds your Microsoft user business relationship. For help, contact Correct Networks.

Pace ane: Edit your admin privileges

Make sure QuickBooks isn't prepare to automatically run as an administrator.

1. Shut QuickBooks Desktop.
2. Open the Windows Start menu.
3. Type "QuickBooks" into the search. And then right-click the QuickBooks icon and select Open file location.
4. In the binder, right-click the QuickBooks.exe file and select Properties.
5. Select the Compatibility tab.
6. Select to uncheck the Run this program as Administrator selection. If the option is grayed out, select Show Settings for All Users. This makes the pick available.
7. Select Employ and then OK.

Open QuickBooks and send a exam email or transaction. If y'all however see an error, move on to Step two.

Footstep 2: Edit your e-mail preferences in QuickBooks

1. In QuickBooks, select the Edit carte du jour and then selectPreferences. If you utilize Microsoft Outlook with Microsoft Commutation Server , open and sign in to Outlook before you move on.
2. Select Send Forms from the carte. Then become to the My Preferences tab.
3. Select Outlook as your email option.
4. Select OK.

Send a test electronic mail from QuickBooks. If you still run across an mistake, toggle your preferences.

1. Select the Edit carte du jour and so selectPreferences.
2. Select Transport Forms from the carte. Then go to the My Preferences tab.
3. Select QuickBooks E-mail or Webmail, and so OK. This toggles your preference off.
4. Echo the steps. Go back to the My Preferences tab and select Outlook. Then select OK.
5. Shut QuickBooks and all other open up programs.
6. Restart your computer.

Open QuickBooks and send a test email or transaction. If you withal meet an mistake, move on to Pace 3.

Step 3: Check your Internet Explorer email preferences

QuickBooks uses Internet Explorer to run spider web services in the background. You may need to reset your email preferences in that location.

1. Close QuickBooks.
2. Open Net Explorer.
3. SelectTools then theSettings menu and then Internet options.
4. Select the Programs tab. And then select Ready Programs.
5. Select Prepare your default programs. So select the email service you desire to utilise.
6. Select Use and and then OK.
7. Close Cyberspace Explorer.

Open QuickBooks and send a test email or transaction. If you notwithstanding see an mistake, motion on to Stride 4.

Step 4: Repair your MAPI32.dll

This stride may be difficult. If you're a confident calculator user, continue with the steps below. Otherwise, reach out to an IT professional for help.

First, run this test to narrow down the event:

1. Restart your computer.
2. Open Microsoft Give-and-take and create a new document.
3. Select the File menu, then Transport, and then Email as PDF Attachment.

Send a test email. If you lot can't send an email from Microsoft Word, contact Microsoft Help and Back up . There may be an result with your Outlook or Office Suite.

If you lot can transport an electronic mail from Microsoft Word but non in QuickBooks, follow the steps to repair your MAPI32.dll:

1. Shut all open up programs.
2. Open up the Windows Start menu.
3. Type "File Explorer" into the search and open File Explorer.
4. TypeC:\Windows\System32 into the search.

   

5. Find and open Fixmapi.exe. Follow the on-screen instructions to run the repair.
6. When the repair finishes, restart your estimator.

Open up QuickBooks and send a test email or transaction. If you lot still see an error and the repair didn't work, move on to Step v.

Step 5: Install QuickBooks once again

Follow the steps to install QuickBooks Desktop again.

If you all the same see an fault,  you may want to achieve out to Microsoft directly or an IT professional for help fixing Microsoft Outlook .

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Source: https://quickbooks.intuit.com/learn-support/en-us/help-article/install-products/fix-error-quickbooks-unable-send-email-outlook/L4IzswX2I_US_en_US

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