TGS focusses on strong after-sales service

Fifty â€" R: Emma Lin, sales manager, Wen Chyuan Mechanism; Ramesh Kejriwal of Parksons Packaging; and Muralidhar Nalli of TGS. Photo PSA

TGS is a leading benefactor of finishing equipment in the land. It distributes several types of equipment manufactured in Taiwan such as Wen Chyuan lamination and UV coating machines. Recently, the distributor has grown its portfolio past signing up with four other Taiwanese postpress equipment manufacturers – SBL Group, Gilded Tec Machinery, Datien Industrial Company and Fulontek Enterprises.

Speaking virtually the deal with Parksons, Muralidhar Nalli, director, TGS, says, "The lamination machines volition be customized co-ordinate to Parksons' requirements. The standard KYE-108DRK handles sheet size of 910 x 1080 mm will will tuned to handle a square sail size of 1080 x 1080 mm. This volition enable the operators to feed the sheets from any desired size and the lamination errors caused due to wrong grain direction can be immediately rectified just by irresolute the feeding direction."

According to Nalli, TGS has a strong team of engineers which provides local installation and after-sales services in India. "Strengthening the after-sales team is a continuous process at TGS because that is how we are going to be different from the others in the Indian marketplace. As a part of this process, we volition increment the size of our after-sales team in end September," says Nalli. "The demand for Taiwanese converting equipment is growing in India and people are now realizing that these machines provide practiced value for money. Several well-known companies in India are already using our machines and we are providing them subsequently-sales service and support, whenever required, within a very brusque turnaround fourth dimension."

Emma Lin, sales director, Wen Chyuan Machinery was likewise present during the signing of the deal with Parksons. Lin says, "The KYE-108DRK laminators are specially designed for water-based adhesive lamination keeping in mind the environs-friendly aspects of the operation, still, information technology's a dual purpose machine that can handle thermal lamination, besides. The USP of the machine is its knives. Information technology is equipped with disc pocketknife, snapping system for BOPP films and a flight knife for laminates. The customers tin can apply any of these knives depending on the suitability for the job."

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Source: https://packagingsouthasia.com/packaging-production/tgs-focusses-on-strong-after-sales-service/

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